1. Customized Orders
We gladly accept custom orders! You can choose any color and style—just let us know your preferences, and we’ll create something special for you.
2. Delivery
Processing time: 3-5 days
Delivery time: Usually 1-2 weeks, depending on the destination country.
Once your order has been dispatched, you will receive a tracking number. You can track your parcel every step of the way.
3. Assembling
Please read the description of the product or just contact us.
4. What to do if package and products were damaged?
If your package or products arrive damaged, please contact us within 5 days with photos of both the damaged package and the affected items. You can reach us through the contact form or by emailing us at [email protected].
Once we receive the photos and confirm the issue, we will send you a replacement and arrange for the return of the damaged goods.
5. Shipping To Your Country?
We ship all over the World.
6. Customs and Import Taxes
Customers are responsible for any applicable customs duties and import taxes.
7. Returns and Cancellations
Since all of our pieces are made to order, we are unable to cancel an order once it has been placed and is already in production.
Please feel free to contact us if you have any issues with your order.
8. How to Care for Your Flowers
To keep your paper flowers looking fresh, gently blow them with a hair dryer on the cold air setting from time to time. Avoid using hot air, as it may damage the flowers.
